Cancel contracts

Cancel a subscription here. It will then no longer renew; photos and videos are kept until the end of the term. If the subscription has already renewed once, it ends one month after cancellation at the earliest and we refund the unused time pro rata.

Which contract? (optional) For example the name of the celebration. Leave empty to cancel all subscriptions for this email address.

Type of cancellation

Ordinary cancellationAt the end of the paid term; after a renewal with one month’s notice and a pro-rata refund. Extraordinary cancellationFor good cause, please state the reason.

Reason (extraordinary cancellation only)

When?

At the earliest possible date On a specific date

Email address The address of your account. We send the confirmation there right away. Name (optional) Cancel now